Incidents | SynapsAI Cloud Incidents reported on status page for SynapsAI Cloud https://status.synapsai.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/fa9d738a591d6164cf9e5116b544385e.png Incidents | SynapsAI Cloud https://status.synapsai.cloud/ en Platform Backend and API are down https://status.synapsai.cloud/incident/1033749 Wed, 26 Aug 2026 06:20:21 -0000 https://status.synapsai.cloud/incident/1033749#624e316cb129e38a2f18443a6b570d21dab669d68ab3333125aadeca067fc6e6 API and Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1033749 Wed, 26 Aug 2026 06:18:18 -0000 https://status.synapsai.cloud/incident/1033749#30de79b7c09e7de59b344f9c454175193d2f703b7dbcb21897549f2351caeb56 API and Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1021922 Thu, 20 Aug 2026 00:17:13 -0000 https://status.synapsai.cloud/incident/1021922#982d246821adc2dda5ceed857d50938e494ef07eb804b1f588f6729d5f82216c API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1021922 Thu, 20 Aug 2026 00:01:58 -0000 https://status.synapsai.cloud/incident/1021922#e55cb8824394909bde57cfc2c8e47283678e02d141b5cfc3c1e5cd71d6d07010 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1021922 Wed, 19 Aug 2026 22:14:12 -0000 https://status.synapsai.cloud/incident/1021922#a44174207ec2bbe452d39d3194682005b4008d5e4a7d8a9dfa01143cea8c40c1 API and Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1021922 Wed, 19 Aug 2026 22:05:10 -0000 https://status.synapsai.cloud/incident/1021922#4c7da736d54f725522750f52e78d8366dff73bb140d53b4c7d9206bf33a42815 API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1021922 Wed, 19 Aug 2026 22:04:13 -0000 https://status.synapsai.cloud/incident/1021922#1b0737b7954eea13988064bd556c4a7dbbee11db66a28eba49689ee73252b641 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1021922 Wed, 19 Aug 2026 21:32:24 -0000 https://status.synapsai.cloud/incident/1021922#2ae22ba7172699f1d6765fbfb881faf3aaecc9b2a2c253cc7cc6226371d8790d Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1021922 Wed, 19 Aug 2026 21:32:04 -0000 https://status.synapsai.cloud/incident/1021922#d89b5d75f702fc72eb6af03409c18f9ba553596f6ea6e9c557086aa6e0463fa5 API went down. API and Platform Backend are down https://status.synapsai.cloud/incident/1021131 Wed, 19 Aug 2026 18:24:00 -0000 https://status.synapsai.cloud/incident/1021131#96d80b8a18ac52ad8b930a952defb922d640fe4440a4151ee4cd8e04a683367a Services recovered. API and Platform Backend are down https://status.synapsai.cloud/incident/1021131 Wed, 19 Aug 2026 14:03:00 -0000 https://status.synapsai.cloud/incident/1021131#21fdc52395f1e715e0300a8235444ac7967fdbeb7f926a11141a28d0443f1c3d We are currently experiencing service disruptions due to an ongoing outage affecting Nebius infrastructure, our underlying cloud infrastructure provider. This is impacting parts of the SynapsAI platform, including model deployments and related infrastructure operations. We are actively monitoring the situation and will provide updates as Nebius restores service. Current status: Investigating Impact: Some SynapsAI services may be unavailable or degraded Upstream provider: Nebius We apologize for the disruption and appreciate your patience while the underlying infrastructure issue is being resolved. API and Platform Backend are down https://status.synapsai.cloud/incident/1021131 Wed, 19 Aug 2026 12:51:21 -0000 https://status.synapsai.cloud/incident/1021131#ca43db046e65a43409d0d50b5e2e3eae19adb23235e10b354d65c02197058c7d API and Platform Backend went down. API and Platform Backend are down https://status.synapsai.cloud/incident/1021131 Wed, 19 Aug 2026 12:48:14 -0000 https://status.synapsai.cloud/incident/1021131#1b7f0a28f1a4a5102c11cb1eb647437e1f7f8c9a2983745bf6f2ec0868da1190 API and Platform Backend recovered. API and Platform Backend are down https://status.synapsai.cloud/incident/1021131 Wed, 19 Aug 2026 11:00:11 -0000 https://status.synapsai.cloud/incident/1021131#43b8d8266fd1b8e40daa31c821229fb56c28d79813b221cdb1f8fe8b6b8ab313 API went down. API and Platform Backend are down https://status.synapsai.cloud/incident/1021131 Wed, 19 Aug 2026 10:59:38 -0000 https://status.synapsai.cloud/incident/1021131#84d4ce4ac58ddf31e1dc1e0c61bb4b3fc6d13a79d48726bbbdb9748bdc84c55c Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1008654 Tue, 11 Aug 2026 19:52:29 -0000 https://status.synapsai.cloud/incident/1008654#54cdde0a8492ba81e6007732d25610f0a06ed9fdf1283e5e369336632f4b2ce2 API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1008654 Tue, 11 Aug 2026 19:51:56 -0000 https://status.synapsai.cloud/incident/1008654#4814bbfb028ff95171d5392a92f3335d3f391de6fe1dcfbdcd539f0679489fc7 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1008654 Tue, 11 Aug 2026 17:45:50 -0000 https://status.synapsai.cloud/incident/1008654#19322ba3e3d54911b886a6d4cb3677b3f9442644a1f121c459d8c8dbfc5c92c4 API and Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1006649 Mon, 10 Aug 2026 03:05:32 -0000 https://status.synapsai.cloud/incident/1006649#787da5deb7453d09d2844efe8cf4a9ff1d385035489599e8cb6504368c89a5cb API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1006649 Mon, 10 Aug 2026 03:05:09 -0000 https://status.synapsai.cloud/incident/1006649#ccc2076489713c9ed2e7da01bbec721b7b06dfd12f49b0c686a909deb6a88da6 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1006649 Mon, 10 Aug 2026 03:02:40 -0000 https://status.synapsai.cloud/incident/1006649#7abf3889b1c91bc1cfa15abc565cc121c81d45683a6d30a8b34221053b10f029 API went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1006649 Mon, 10 Aug 2026 03:02:25 -0000 https://status.synapsai.cloud/incident/1006649#60ca7fe8693af2a9fb1d6870f03b064120d470e773589c92c4e5d5e6eca2ce48 Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1006649 Mon, 10 Aug 2026 01:42:13 -0000 https://status.synapsai.cloud/incident/1006649#37c87417dcfc867fbd6bb2d7ea37ea736d632920f12b3c60be0f8fa76a3b3dc8 API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1006649 Mon, 10 Aug 2026 01:41:07 -0000 https://status.synapsai.cloud/incident/1006649#cf5c6c1b3d57d997660e7e44e962e9a554d5cb7259a07a832774c642712e5efc Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1006649 Mon, 10 Aug 2026 01:36:57 -0000 https://status.synapsai.cloud/incident/1006649#f34e0d18a6de6068c49cf4cfe71eff2a0f391673be1f1e1546ee82ca746a698f API went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1006649 Mon, 10 Aug 2026 01:36:32 -0000 https://status.synapsai.cloud/incident/1006649#89eb016f362df586a5a2555399a830c8e512c3101c5f4d25571e0eade9d15d75 Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/1006484 Sun, 09 Aug 2026 20:15:38 -0000 https://status.synapsai.cloud/incident/1006484#b08ae516c9e8766b3c5843f63dfe09a5dacc0859445bc08a515c1397dcf0a502 API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1006484 Sun, 09 Aug 2026 20:14:40 -0000 https://status.synapsai.cloud/incident/1006484#1e8f89a53a36c57979820e60099557871c7b618a28a084e5451d2f79a5e1ee65 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/1006484 Sun, 09 Aug 2026 20:10:05 -0000 https://status.synapsai.cloud/incident/1006484#0eb265f65e9bd5a50727d60d47fee5c76e6e37c3191a4bead7d7afe8c30eec79 API and Platform Backend went down. Playground is unavailable https://status.synapsai.cloud/incident/987314 Thu, 30 Jul 2026 16:08:00 -0000 https://status.synapsai.cloud/incident/987314#2ceef8f12a40128cd3a28d3ff89f47a66b5593e19ac400eabf14510a356f18ec The playground has fully recovered. Playground is unavailable https://status.synapsai.cloud/incident/987314 Thu, 30 Jul 2026 15:57:00 -0000 https://status.synapsai.cloud/incident/987314#85b52eddd819220b2225aaa6ad4de875f4d5ad16979f90ec1c55fb5657c35336 Pashboard is currently unavailable. This issue is related to our internal service. We're working on fixing the issue and dashboard will be available again very soon. Platform Backend and API are down https://status.synapsai.cloud/incident/982753 Tue, 28 Jul 2026 13:23:20 -0000 https://status.synapsai.cloud/incident/982753#1b0d6aee1e02b9b588e48c8fc40990f9dffbe92719b163fda41ab00181de2bc8 API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/982753 Tue, 28 Jul 2026 13:22:42 -0000 https://status.synapsai.cloud/incident/982753#c3543025e23d1397f3f8d78d731449e9c583a6d404f12023fed69d140ec82e42 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/982753 Tue, 28 Jul 2026 13:19:40 -0000 https://status.synapsai.cloud/incident/982753#9a912ebefae0637b5eb411893e64ed62f929e0657e118d95c44e3824c67d823b API and Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/980638 Mon, 27 Jul 2026 15:48:35 -0000 https://status.synapsai.cloud/incident/980638#e9e7414cedf668888376ff347cd18765626d388507bb57ad6cfb9004847b399f API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/980638 Mon, 27 Jul 2026 15:47:05 -0000 https://status.synapsai.cloud/incident/980638#b0f20a866ce3f5c6a9e6f49547b41fe66524aaab12f3f6d85cdc6368ca06bac6 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/980638 Mon, 27 Jul 2026 15:43:34 -0000 https://status.synapsai.cloud/incident/980638#1844f44e7afa6d0ee7ab0862034106eb3589e2b06421cee99fc6cb2bf494e3f2 API and Platform Backend went down. API is down https://status.synapsai.cloud/incident/970633 Mon, 20 Jul 2026 20:06:18 -0000 https://status.synapsai.cloud/incident/970633#bdd0680cec24a5334f2b11f0d3f82440cde0c76a3750de3461ce9aff52dd547a API recovered. API is down https://status.synapsai.cloud/incident/970633 Mon, 20 Jul 2026 20:05:51 -0000 https://status.synapsai.cloud/incident/970633#4155d9afc10297d782177aa2d01e2c6a2ef3fc2df52a14bba5b6906d367eed42 API went down. Infrastructure Maintenance https://status.synapsai.cloud/incident/970239 Mon, 20 Jul 2026 17:30:00 -0000 https://status.synapsai.cloud/incident/970239#a2af8f4ed3131579953a947cf4805c567232ae0eb690557f96ff7e936a8bea3a API, dashboard and deployments will be unavailable during this 30 minutes window. Inference Kernels Issue https://status.synapsai.cloud/incident/970395 Mon, 20 Jul 2026 15:33:00 -0000 https://status.synapsai.cloud/incident/970395#45dd38dd00c9078d1a599e58d4e69433d322c850534b12b2ffc606e6767efa38 Issue resolved. Inference Kernels Issue https://status.synapsai.cloud/incident/970395 Mon, 20 Jul 2026 15:14:00 -0000 https://status.synapsai.cloud/incident/970395#28b194cd6bc103d540643871afc13f0fba08100b3f1eb7e37f2a8f0c6d6f3b17 We have implemented a fix and are monitoring. Inference Kernels Issue https://status.synapsai.cloud/incident/970395 Mon, 20 Jul 2026 14:53:00 -0000 https://status.synapsai.cloud/incident/970395#0556270e98e67082da28840bedc812b5b58784e2f202d2d4c15eb9209e6d96b0 Increase inference crashes rates. We are currently investigating the issue. Core Backend Infrastructure Migration https://status.synapsai.cloud/incident/962989 Tue, 14 Jul 2026 02:01:05 -0000 https://status.synapsai.cloud/incident/962989#df249739bf6f0734737d2428cc66d6ec394903eed6a7620b9fb97c983d4acac1 Maintenance completed Core Backend Infrastructure Migration https://status.synapsai.cloud/incident/962989 Mon, 13 Jul 2026 22:11:20 -0000 https://status.synapsai.cloud/incident/962989#4c66845c1378cf66e9d87d779b80657963058109c123f3b945e65ec8213c21d3 We are migrating the core backend on the infrastructure that will be used for the official beta. API and Platform Backend are down https://status.synapsai.cloud/incident/962985 Mon, 13 Jul 2026 22:09:00 -0000 https://status.synapsai.cloud/incident/962985#b0e9263e5ad2c8fa2d4cf11e5f8a1edc6de8a9002aa8ee082ea21d3c6acccc82 API went down and Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 18:37:02 -0000 https://status.synapsai.cloud/incident/944461#a6d880cacebb2531dcdbabfb28104d8baff61f2283c2cd24cde7af1e0192926b API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 18:36:35 -0000 https://status.synapsai.cloud/incident/944461#8850f5d4e90345b85802892b1252801d203020f8d6b15f1832a2ab1b218c3cfb API went down. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 16:37:06 -0000 https://status.synapsai.cloud/incident/944461#bfb26e3471f57173795b0a64d5797d0575b591d7c187ee59472fd6b040ef2aa4 API and Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 16:36:28 -0000 https://status.synapsai.cloud/incident/944461#d254ba0f8b2ccf8f4d0427ea627abe193cc3777afdae02a0268a7825d49fb27d API and Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 16:19:11 -0000 https://status.synapsai.cloud/incident/944461#fc389f725834cf30e1de9d0374fe6c072b0c6f2b05e4d28e2267bfc1baffed95 API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 16:18:40 -0000 https://status.synapsai.cloud/incident/944461#0e19070a1fda7b0480241fe2ae2238fd1362221556bfac86aa6e209cd0518c02 API went down. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 03:28:49 -0000 https://status.synapsai.cloud/incident/944461#b019e024c0d26e641c479e72c0ab354270bac48ecafa73872a084aa71261160a API and Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 03:27:34 -0000 https://status.synapsai.cloud/incident/944461#ad81b59a2d06026a85087b90c566c0aba024fde6674527ba0ea2422dcaa4a254 Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/944461 Mon, 06 Jul 2026 03:26:48 -0000 https://status.synapsai.cloud/incident/944461#8d537d5136d3ec6415e263f2f5d84df9949949f21b8e00aee798e294b1c7eee3 API went down. Platform Backend and API are down https://status.synapsai.cloud/incident/944118 Sun, 05 Jul 2026 16:04:00 -0000 https://status.synapsai.cloud/incident/944118#87feab5b09b88b55c198d8a9548543c4d858424982a43c1c5b74212473a3db1b We have identified and fixed the issue. Platform Backend and API are down https://status.synapsai.cloud/incident/944118 Sun, 05 Jul 2026 15:57:00 -0000 https://status.synapsai.cloud/incident/944118#039e386ca5d021e77da5f06f78d3cd01db16c119161ef3f2dc3f8172e61e3519 We are currently investigating the issue. Platform Backend is down https://status.synapsai.cloud/incident/941042 Thu, 02 Jul 2026 00:28:00 -0000 https://status.synapsai.cloud/incident/941042#8c20767ca8e5422b7bba1963345c603b366507846a58dd8511960927c24c1255 Platform Backend recovered. Platform Backend is down https://status.synapsai.cloud/incident/941042 Thu, 02 Jul 2026 00:27:21 -0000 https://status.synapsai.cloud/incident/941042#7507dbaba8d9d0d2cb6b8179155b5ec8e63572d5c92e519e85e2cb47134aff5c Platform Backend went down. Docs is down https://status.synapsai.cloud/incident/940733 Wed, 01 Jul 2026 16:56:37 -0000 https://status.synapsai.cloud/incident/940733#63a0ed30937b802c06e697a471ba42e194795d13c18a5063e06fa1f57fccad41 Docs recovered. Docs is down https://status.synapsai.cloud/incident/940733 Wed, 01 Jul 2026 16:51:47 -0000 https://status.synapsai.cloud/incident/940733#bd2c1b1ab70b0d72e2589c4b82c6888de85b0de25513c657b2562be2cd746067 Docs went down. Platform Backend and API are down https://status.synapsai.cloud/incident/926978 Wed, 17 Jun 2026 18:16:12 -0000 https://status.synapsai.cloud/incident/926978#46cf0c909e1d9dc874ec0cdf1f037edf872a11ef6051e7d7e9d690c1f0fe3f29 API and Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/926978 Wed, 17 Jun 2026 18:15:11 -0000 https://status.synapsai.cloud/incident/926978#e7d1f4dc925984e8b77f48a8e6c0ac3c85ca46f57b4c95fe546cf216055b9c02 API went down. Platform Backend and API are down https://status.synapsai.cloud/incident/926978 Wed, 17 Jun 2026 18:14:45 -0000 https://status.synapsai.cloud/incident/926978#60b33450cb4151d9d39ffe7d2dcd7619536f4be10ec04421c293f3279d3c230c Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/925378 Tue, 16 Jun 2026 19:08:55 -0000 https://status.synapsai.cloud/incident/925378#a528418f47b5b71a9837ffdbd04375a8b0c6f8da928c6c7040ce16069d31e708 API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/925378 Tue, 16 Jun 2026 19:07:56 -0000 https://status.synapsai.cloud/incident/925378#7c895a622c2c224e08769a0ea1f034d2b83a78945e1e942130454ad232aca400 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/925378 Tue, 16 Jun 2026 19:07:40 -0000 https://status.synapsai.cloud/incident/925378#b6bb8ed1b4be47628bdacedd8278729fe7368e30af0d414358bdafd65b16c991 API and Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/925378 Tue, 16 Jun 2026 08:40:24 -0000 https://status.synapsai.cloud/incident/925378#28613d51a0171b0082096110b4b384421cd4bbe74295061a261035fd7fdac0be API and Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/925378 Tue, 16 Jun 2026 08:37:51 -0000 https://status.synapsai.cloud/incident/925378#87ddb40fe638fa294934fec50741517a65962396d9c32baafe4ef3f80be24150 API and Platform Backend went down. API is down https://status.synapsai.cloud/incident/855846 Mon, 23 Mar 2026 23:47:43 -0000 https://status.synapsai.cloud/incident/855846#352ea3c94c81596b9a53059e30a35fb7bfda2c4d4f9130af711a138b675e8d8b API recovered. API is down https://status.synapsai.cloud/incident/855846 Mon, 23 Mar 2026 23:47:19 -0000 https://status.synapsai.cloud/incident/855846#9f2c8dbcd9d6cee350b4ba033680bbcd4fb1225e21004ed683f6ac7c0aa7a937 API went down. Platform Backend and API are down https://status.synapsai.cloud/incident/851199 Tue, 17 Mar 2026 11:17:26 -0000 https://status.synapsai.cloud/incident/851199#461b72a825a16086d8c1b541ca3c5bef759c494af361dbd178e882abd8156b50 API and Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/851199 Tue, 17 Mar 2026 11:16:07 -0000 https://status.synapsai.cloud/incident/851199#3367e25d53fab75b8c396e34004555f7bfc07b1ce03033567c6627e10b4fcb4a API and Platform Backend went down. Platform Backend and API are down https://status.synapsai.cloud/incident/851199 Tue, 17 Mar 2026 10:54:57 -0000 https://status.synapsai.cloud/incident/851199#f313039742060d9742776ce82d8a3ae38e41f1155096c002cd89a5f7b667d1b5 Platform Backend recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/851199 Tue, 17 Mar 2026 10:54:52 -0000 https://status.synapsai.cloud/incident/851199#75a9cf40e81d52349b1a143ec1ce8027b82f115023df31348d18c9c58f169437 Platform Backend went down and API recovered. Platform Backend and API are down https://status.synapsai.cloud/incident/851199 Tue, 17 Mar 2026 10:54:12 -0000 https://status.synapsai.cloud/incident/851199#d0fb7ff50d2e88c5c10e5a0d85b0a3f1b8aa669a7ea94d00451b45ed7cac0ec3 API went down. Platform Backend is down https://status.synapsai.cloud/incident/849540 Sun, 15 Mar 2026 03:53:27 -0000 https://status.synapsai.cloud/incident/849540#c19f03e3e370faf1f38566464cde185b6bc08c943fb6422c927c9eb10696c2d2 Platform Backend recovered. Platform Backend is down https://status.synapsai.cloud/incident/849540 Sun, 15 Mar 2026 03:48:20 -0000 https://status.synapsai.cloud/incident/849540#c173878b263cecf791e302fef825cd6341f546a63759ac2e9c08af9b959e56bf Platform Backend went down.