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Resolved

API and Platform Backend are down

Aug 19, 2026 at 10:59am UTC
Affected services
API
Platform Backend

Resolved
Aug 19, 2026 at 6:24pm UTC

Services recovered.

Updated
Aug 19, 2026 at 2:03pm UTC

We are currently experiencing service disruptions due to an ongoing outage affecting Nebius infrastructure, our underlying cloud infrastructure provider.

This is impacting parts of the SynapsAI platform, including model deployments and related infrastructure operations. We are actively monitoring the situation and will provide updates as Nebius restores service.

Current status: Investigating
Impact: Some SynapsAI services may be unavailable or degraded
Upstream provider: Nebius

We apologize for the disruption and appreciate your patience while the underlying infrastructure issue is being resolved.

Updated
Aug 19, 2026 at 12:51pm UTC

API and Platform Backend went down.

Updated
Aug 19, 2026 at 12:48pm UTC

API and Platform Backend recovered.

Updated
Aug 19, 2026 at 11:00am UTC

API went down.

Created
Aug 19, 2026 at 10:59am UTC

Platform Backend went down.