Infrastructure Maintenance
Resolved
Jul 20, 2026 at 8:00pm UTC
Maintenance ended
Affected services
Updated
Jul 20, 2026 at 5:53pm UTC
As part of a scheduled infrastructure maintenance window required by our cloud provider, our production infrastructure was restarted.
Following the restart, our cloud provider was unable to restore the compute instance due to an unexpected capacity issue on their side. As a result, SynapsAI Cloud is currently experiencing an outage.
We have opened a critical support case with our provider and are actively working with them to restore service as quickly as possible.
We apologize for the disruption and will provide updates as more information becomes available.
Affected services
Created
Jul 20, 2026 at 5:30pm UTC
API, dashboard and deployments will be unavailable during this 30 minutes window.
Affected services